XMPP

Here is the first short contribution to clarify the impact of the messaging apps on the protection of natural persons with regard to the processing of personal data. We refer you to our previous contribution related to the subject “communication manner” which people use nowadays and precisely the digital communication, by using messaging apps. People pay more attention to trends, diffusion, the number of users of a particular app, and less to the most relevant aspects such as privacy and data protection. We should pay more attention to our life and personal information, avoiding becoming elements carried toward legally unclear ways. ...

It’s been months since I deleted my account from Whatsapp. However, other users continue to see my active profile and write to me. Among these, unaware of my decisions, some were concerned about not receiving a response, while others were probably angry. The numerous messages and open tickets to support and even the DPO were no use because nothing has changed. The FAQ states, “It may take up to 90 days from the beginning of the deletion process to delete your WhatsApp information.”. I am considering other initiatives, indeed. All this shows how a Whatsapp user has no control over their personal data. ...

Introduction After our previous post, we are returning to the subject of modern-day communication - digital communication - where we are app users with a solution-conscious approach. The aim is to raise digital users’ awareness of issues relating to the protection of individuals with regard to the processing of personal data and privacy. Human beings communicate daily and increasingly (or perhaps almost exclusively) through the use of apps that exploit the Internet: some are exceptionally well-known and popular among users, such as Whatsapp, Signal, Telegram, Messenger, Skype, etc. ...